Refund & Cancellation Policy

Last updated: October 9, 2026. This policy is part of the GrainKit Terms & Conditions and Farmer Terms. GrainKit is a brand of Linkedd LLC, a Montana limited liability company (file no. C1631496), 226 S Cruise Ave, Helena, MT 59601. Questions: hello@grainkit.online or (641) 552-4128 (Mon–Sat 8 AM–5 PM Central, closed Sunday; after hours, leave a message).

1. Delivery pilot fees

• No hauler within 3 business days: if GrainKit has not assigned a hauler to your paid request within 3 business days after payment, we cancel the request and refund 100% of the delivery fee you paid.
• You cancel before assignment: you may cancel a paid request at any time before a hauler is assigned by emailing hello@grainkit.online (or replying to your request email) and receive a 100% refund.
• Driver cancels after accepting: we notify you and refund 100% of the delivery fee.
• After assignment: once a hauler is assigned, contact us right away if you need to cancel; cancellations after assignment are reviewed case by case. Delivery problems are handled through the 48-hour issue window described in the Farmer Terms.
• How refunds are paid: all refunds are issued through Stripe to the original card or payment method used at checkout. Your bank or card issuer typically posts the refund within 5–10 business days after we issue it. The delivery fee covers delivery only; the cost of the supplies is between you and your dealer.

2. Subscriptions and free trials (Pro, Team, and legacy Market Insights / Pro Alerts plans)

• Auto-renewal: GrainKit Pro includes a 7-day free trial. Unless you cancel before the trial ends, your card is automatically charged the plan price shown at checkout, and the plan renews automatically each month or year until you cancel.
• Refunds: cancelling stops future charges. We do not generally refund a billing period already paid; access continues through the end of that period. If you were charged in error, email us and we will review it.

How to cancel

1. Email hello@grainkit.online from the email address on your GrainKit account with the subject line “Cancel my subscription” (include the plan name if you have more than one). Or cancel yourself anytime in the GrainKit billing page: enter the email you used at checkout, open the one-time link we email you, and choose “Cancel plan” in the secure Stripe billing portal.
2. We cancel the subscription so it does not renew and email you a cancellation confirmation, normally within 1 business day.
3. To avoid being charged, cancel a 7-day free trial before the trial ends, and cancel a paid plan before its next renewal date. Access continues through the end of the trial or the period you already paid for; we do not charge a cancellation fee.

Charges appear on your card statement as GRAINKIT (subscriptions) or LINKEDD LL* GRAINKIT (one-time purchases and delivery fees).

3. One-time digital purchases (Full Toolkit, Founding Lifetime, Landlord Negotiation Report)

One-time digital purchases are final sale. If a download or report is missing or materially does not work as described, email hello@grainkit.online so we can review it and fix it or refund it to your original payment method.

4. Card statement

Payments are processed by Stripe for Linkedd LLC. Charges appear as GRAINKIT (subscriptions) or LINKEDD LL* GRAINKIT (one-time purchases and delivery fees).